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Taylor Swift fans sue Ticketmaster over concert ticket fiasco
Tennessee AG Skrmetti investigating Ticketmaster over Taylor Swift presale problems
Tennessee Attorney General Jonathan Skrmetti joined ‘Kennedy’ to discuss his investigation into Ticketmaster after presale tickets for Taylor Swift’s upcoming tour fell through.
A group of Taylor Swift fans filed a lawsuit against Ticketmaster and its parent company, Live Nation, following the debacle that unfolded last month when the company put concert tickets for Swift's upcoming tour on sale.
The Swift fans' lawsuit alleges Ticketmaster engaged in antitrust violations, deceptive practices, fraud, and price-fixing during the ticket sale fiasco. It also accuses Ticketmaster of encouraging scalpers because the company earns income from fees when tickets are resold on its platform. Ticketmaster did not immediately reply to Fox Business' request for comment.
TICKETMASTER APOLOGIZES TO TAYLOR SWIFT, FANS OVER SALES DISASTER
Ticketmaster canceled a planned sale of tickets to the general public for Swift's "The Eras Tour" last month after its system was overwhelmed by demand during a two-day presale event, leaving insufficient inventory for additional sales.
The "Verified Fan" presale event had 3.5 million people pre-registered for it. Ticketmaster distributed access codes to 1.5 million of those fans based on historical demand and purchasing patterns for presale events, with the remaining 2 million being placed on a waiting list. The Verified Fan registration process is intended to keep ticket-purchasing bots used by scalpers out of queues and make the process smoother.