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Thousands of ANZ customers are unable to access their money after the bank confirmed it had been hit by a service outage on Friday afternoon.<\/p>\n
The bank said the outage had affected its app, internet banking, card transactions, ATM and branch services.<\/p>\n
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An outage hit ANZ customers on Friday afternoon.<\/span>Credit: <\/span>Natalie Boog<\/cite><\/p>\n \u201cA team of experts is working to resolve this as quickly as possible,\u201d a bank spokesperson said.<\/p>\n \u201cWe apologise for any disruption or inconvenience this is causing and want to reassure customers it is our absolute priority to resolve this.\u201d<\/p>\n Problem reports spiked on outage tracker downdetector.com to a peak of almost 8000 about 2.20pm.<\/p>\n Callers on Melbourne radio station 3AW reported problems early in the afternoon, on what is a public holiday in Victoria.<\/p>\n \u201cI just jumped onto [my internet banking] online on my phone, and it kept coming up saying there was an error,\u201d said talkback caller Paul said before 3pm.<\/p>\n \u201cSo I thought I\u2019d jump onto it on the laptop \u2013 and then it said it had locked my account out. [I] tried to call them and it said they couldn\u2019t receive calls in that area at the moment.\u201d<\/p>\n The Business Briefing newsletter delivers major stories, exclusive coverage and expert opinion. <\/i><\/b>Sign up to get it every weekday morning<\/i><\/b>.<\/i><\/b><\/p>\nMost Viewed in Business<\/h2>\n